Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, The Favorites ships exclusively within the continental United States and Canada to ensure the safety and integrity of our home goods during transit.
What is your return policy for home textiles?
We offer a 30-day return window for all unused and unwashed textiles, including bedding and rugs, provided they are in their original packaging.
Are your wooden products sustainably sourced?
Yes, we prioritize environmental responsibility. All of our wooden furniture pieces are crafted from FSC-certified timber and finished with non-toxic, eco-friendly stains.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger furniture purchases.